News

01 February 2012

Improving Customer Focus through Social Media

Warren Bruce Court, Warren Bruce Road, Trafford Park, M17 1LB, Trafford 22 Feb 2012 9:30AM - 16:30PM

The Greater Manchester Chamber of Commerce's Churchgate Academy has partnered with Lancaster University to offer this lively and interactive programme looking at social media strategy for business. This course will take place at Warren Bruce Court, Trafford Park, Manchester.

This fully funded two-day programme, will assist SMEs in developing and retaining customer focus through the implementation and integration of social media tools and techniques.

Social media is a powerful and cost-effective means of building relationships that lead to new business. Commencing with a marketing refresher, this programme will provide tips for getting the most out of social media, look at the business reasons for using social media, and assist businesses to develop a social media and web based marketing strategy.

The programme will conclude with the development of an individual 'go-to-market' strategy to help your business innovate and grow.

These lively, interactive sessions will answer two core questions:

- How can social media make my business more competitive?
- How can I develop an integrated online and offline marketing strategy?

Benefits

- Refresh your marketing skills
- Better customer focus through social media
- Proven social media success strategies
- Find and attract new customers
- Reduce your marketing costs and eliminate wasted marketing expenditure
- Better understanding of customer behaviour through social media
- Sell more to existing customers
- Timesaving - social media techniques for innovation and business development

Interested?
You can register your place on this programme online, by clicking here.

For further information regarding eligibility or to register for the programme, contact:
Donna Whelan,Churchgate Academy, Greater Manchester Chamber of Commerce
Email: donna.whelan@churchgate-academy.co.uk or phone 0161 359 3405

Improving Customer Focus Through Social Media